In New Zealand, Eating Disorder treatment is provided by a range of providers – public, private, specialist and general, in-patient or day based. Finding the right treatment for your child or loved one usually starts with a visit to a GP. They will be able to refer you to the appropriate service, and treatment will follow from there.
These treatment providers are available nationwide:
This is the first level of Eating Disorder treatment in some centres. In others you will be referred directly to the Eating Disorder Service. You will need a referral from a GP to get an appointment, but you can phone the community health team to find out more about timing and treatment options. If you're very concerned about your loved one, call the crisis line for immediate assistance.
Crisis 24-Hour Answer Services – 0800 800 717
Specialist Clinics are located in Auckland, Wellington and Christchurch. There should not be a long wait time and if your loved one's illness is severe, you may be referred to a clinic straight away.
Auckland, Wellington and Christchurch all have specialised inpatient facilities for patients who will benefit from this treatment.
Tupu Ora Eating Disorder Services – 09 623 4650
Covering the greater Auckland region, Tupu Ora Eating Disorder Services (TOEDS) operates out of Greenlane Hospital in Auckland. After your loved one is assessed by your local Community Mental Health Centre, they may be referred to Tupu Ora Eating Disorder Services.
Tupu Ora services include:
For some patients, day programmes and outpatient care may not be appropriate. Patients with medical issues caused by their eating disorder may need to be admitted for more intensive treatment.
Patients under 16 will usually be admitted to Starship Hospital. This facility has dedicated beds for people with eating disorders, and provides intense specialist treatment. Once your loved one's condition improves, they will be discharged to participate in the Tupu Ora Eating Disorder Services Outpatient programme.
People over 16 will be admitted to the Tupu Ora Residential and Day Clinic (previously THRIVE) in Parnell, Auckland. This clinic offers nine dedicated beds for residential care and an intensive day programme.
To find out more about in-patient care phone Tupu Ora on 09 623 4650.
MIDLANDS (Waikato, Bay of Plenty, Taranaki, Lakes, Tairāwhiti)
Te Manawa Taki (Midland) – 07 8346902
Ask to speak to someone in the specialist eating disorders service (the number is for the adult mental health reception number). Outside of the Waikato this service can also put service users in touch with liaison clinician in their area – Bay of Plenty, Taranaki, Lakes, Tairāwhiti.
Central Region Eating Disorder Services (CREDS) – 04 587 2957
Wellington's community-based eating disorder service is run by the Te Whatu Ora Capital, Coast and Hutt Valley. The service is known as CREDS (Central Region Eating Disorder Service) and provides a range of treatment and support services for people with eating disorders and their families.
These services include:
South Island Eating Disorder Services (SIEDS) – 0800 337 7707
In the South Island, treatment for eating disorders is provided by Te Whatu Ora Waitaha Canterbury. The service operates out of Princess Margaret Hospital in Christchurch. This service liaises with other South Island health Boards to provide treatment as needed.
Southern Support Eating Disorders Services – 0800 328 744
This community-based service is located in Otago, providing free advice to anyone with questions or concerns about potential eating disorders. Southern Support will also give you a consultation in person, which will usually be held at your GP's office.
Although the public health system provides a range of eating disorder services, some people wish to use private services instead. EDANZ don't provide details for private services however you may go here for some tips on seeking private treatment.
Find a support group in your area
Meeting with people going through the same thing can help. There are support groups run by parents and caregivers in many places. Contact us to find out whether there is a get-together in your area, or if you are interested setting one up.
Call us today! 0800 2 EDANZ or (09) 5222 679